About MattressHotline
MattressHotline.com: Discount Mattresses
Is there any sales tax?
You can save money by buying at MattressHotline.com because there is no sales tax collected for any mattress deliveries within the United States! We are the tax-free discount mattresses!
What are the delivery costs?
We offer free delivery for select models to most states. There is free delivery for all Simmons models nationwide. For more information regarding our delivery areas and charges, click here.
What's your order cancellation policy?
Orders can be cancelled up to 24 hours prior to shipping. Special orders cannot be cancelled after 72 hours of placing the order.
What is your comfort guarantee?
Our comfort guarantee applies to mattress sets retailing for $999.00 and above. You must sleep on your mattress for at least 14 days, which will allow for you to adjust to your new mattress. If, after 14 days, you are still not comfortable with your new mattress, just give us a call at 877-239-7737. We will allow for a one-time comfort exchange for a mattress of equal or greater value. You will be responsible for any difference in price, plus a fee of $199 as well as the re-delivery charge.
Return/Refund Policy
Please be aware that your mattress purchase is non-refundable.
How can we sell for so much lower than anybody else?
Overhead, we do not have the huge store rents, excessive payroll, utilities, and advertising costs of the large brick-and-mortar mattress chains or department stores. For that reason, we can sell a latex foam mattress for less than half of the gross profit of the large conventional stores. We are also located in tax-free Delaware, which can save you another 5-7% on sales tax, depending upon the state that you live in.
