Testimonials on Stearns & Foster, Simmons, and Sealy Mattresses

"I wanted to make you aware that we are very happy with our latest mattress purchase from you of the Stearns and Foster Bed.  We appreciated having the option to utilize the comfort guarantee and I want to thank you for your very excellent customer service.  Special thanks to Paul as he was always very pleasant  and helpful which we appreciated as we had been initially very apprehensive about doing an internet purchase for a mattress."

Thanks again,

Daniel (August 2009)

"I just wanted to follow up and let you know how happy we are with our purchase from MattressHotline.com. Both my wife and I are having some of the best sleep ever. While visiting some out of town friends we fell in love with their bed [which turned out to be a Stearns & Foster, Oasis Spring Free Latex they had purchased 6 months earlier]. I spent the next 2 months going to every matress store in Austin TX and searching the web to find the exact same bed. I wish I had made the one phone call to you first. None of the mattress stores carried the set we wanted and only one other online retailer did [and there I left a message which was not returned until I called back a second time]. Not only did you answer on the first call [and every call], you knew exactly the set I was talking about and beat their price by over $100. I must say it was a pleasure doing business with you and I hope your business prospers. You certainly deserve it. Thanks again.

Rod & April (March 2009)

"Hi. I just wanted to write a quick email to compliment your customer service. Everyone I spoke to was so helpful and honest. I especially wanted to thank Judy for her help.I will be sure to send my friends and family(and strangers in the mattress store, lol) to your website. Thanks again."

Karen (August 2007)

"I just wanted to say that the guys that delivered my mattress today were VERY PROFESSIONAL. They delivered the mattress to me in Bethesda, Maryland today (March 30th) at 11:00 (I'm telling you this because I can't remember their names). I would be very happy if you could pass this along to their manager at Economy Distribution -- they need to hold on to these guys because they were great!!!

I also found the person I worked with on the phone during my purchase to be very knowledgable and very helpful as well. An all around great experience. I will make sure to recommend your service to my friends."

LuAnne (March 2007)

"Thank you for your help and guidance in our Sealy mattress purchases.  The delivery men were prompt and courteous. Your website is wonderful!"

Marilyn (March 2007)

"I just wanted to say thank you for GREAT customer service! I received my bed set last weekend and it is GREAT! I will for sure recommend your company to my friends!"

Kristin (December 2006)

"Awesome that is all there is to say.  My experience with your company has been extremely pleasurable.  Info provided was dead on accurate, phone call confirming delivery was received as promised.  Delivery was as planned.  I will recommend mattress hotline to all my friends!"

John (November 2006)

"Thank you. The delivery date was perfect!!! I want to let you know that your prices were the cheapest!"

Veronica (November 2006)

"I just want to thank Judy for an amazing customer service experience when purchasing my mattress/box set earlier today. After three months of shopping around, I finally came to the right place and I am saying this before even having my set delivered. I am confident that there will be no issues, and have never had such a positive buying experience before. Judy was extremely helpful and patient with me and definitely left an impression. I will recommend anyone buying a mattress to come to MH first and speak to Judy. Thanks again!"

AK (October 2006)

"Thank you for your attention to this matter.  It has been a pleasure doing business with your organization.  I spoke with Judy who was more then helpful, courteous and professional.  You have made the purchase of my mattress a wonderful experience and I will recommend your services to my friends."

Robert (May 2006)

“I just wanted to let you know that Mr. Keen represents your firm very well.  He was extremely helpful (and funny) when I spoke to him last week and patient answering many of my questions.  Because of his attentiveness, when I decided to purchase my mattress, I made sure that I called him back to work with him specifically.  As you know, I could have purchased the same product from one of your competitors but decided that I wanted to work with Dick.  When I called back this week, he remembered me and we picked up right where we left off with our last conversation.  He is a true gem and I truly appreciate his assistance.”

Joy (August 2005)

“I just wanted to thank you for all your help in helping us decide on a new mattress.  I bought the Beautyrest Eurotop Carmel (from you) and I am really enjoying it.  We have only slept in it for a week but are so happy with it.  I used to wake up once during the night but have not done so since receiving the bed.  It is so comfortable and at the same time gives us nice support.  One again, thanks for your help.”

Mike (October 2005)

“Andrew, I worked with Judy at MattressHotline.  They have the same beds as everyone else and you won’t find lower prices for S&F beds.  I did a lot of research on this (went to every online shop and went offline as well).  The difference between these guys and other mattress resellers is the level of customer support and flexibility they provide (they were proactive with the problem with my order, which is almost unheard of these days).  I have actually only experienced this level of customer services at Dell.  If you are going to buy a bed, and they offer it, you should but it from Mattresshotline.  I found that going to Macy’s to test beds and then buying via Mattresshotline was a good approach.   I am cc’ing Judy from Mattresshotline because she should hear this.  I think I get a referral fee if you buy from these guys, but I’m really not interested in it.  I am willing to lost $50.00 to be part of their fan club.”

Greg telling a friend about us (March 2005)

“Our very satisfying experience with Mattresshotline began with our first phone call with Judy.  She was very knowledgeable, gracious and helpful.  She followed through on everything she promised to do.  Coupled with the excellent product line and price, the absence of sales tax and delivery fees made it very easy to expand our original order from one new mattress to three.”

Frank

"Just wanted to thank you for offering such fantastic service!!  The beds arrived and were setup without a hitch!  May be in touch again soon for more beds ... thanks."

Julia